Frequently Asked Questions
Everything you need to know about your L.A. COLORS beauty haul.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.
Are L.A. COLORS products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Please contact our customer support team to initiate a return authorization.
Do you ship internationally?
Currently, we ship to the United States and select international territories. Shipping costs and delivery times vary depending on the destination.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How can I find the ingredients for a specific product?
Full ingredient lists are available on each individual product page under the 'Ingredients' tab, as well as on the physical packaging of the product.